Utilibill Utility, Telco and IOT
Billing, Provisioning, Payments and Analytics
Utilibill - Telco Billing and CRM
Integrate with Networks, Suppliers, banks & printers
Utilibill - Trusted by Industry Leaders
Focused on delivering the best billing for our valued clients.
CRM / CIS
Customer information is available from both our main application and also the customer portal. We provide full audit of changes carried out on the account. Our integrated CRM ensures you have all your customers history when you need it, where you need it.
Arguably one of the most comprehensive billing engines in the business, Utilibill bills and rates millions of records every day. For Utility and for Telco there are very few plans in the market our platform can not replicate – this includes bundles, fleets, Time of use metering.
Your Customers expect to be self enabled, the time of calling in to a call centre are rapidly disappearing todays consumers want everything on their iPad, tablet, or desktop. Our Self Service customer portal gives the customer the ability to do as much as you dare to hand off to them.
Email billing is a standard option in our platform and you have the pleasure of full HTML presentation meaning you can be very specific about you customers email designs. This ensures you present your company image in the best light possible.
Fully customisable invoices, Put your best foot forward with your own branding and bill formatting. Super fast and incredibly easy to manipulate with our integrated WYSISYG editor.. And for those with a design team the world is your oyster.. Come and try it now
Automated reminder treatment means no more manual process to chase lazy accounts. Let the smarts of our system automatically send out soft reminders, hard reminders and disconnection notices.
Meter readings come in different formats.. We are ready to serve accepting flat reads, consumption reads, Time of use, Peak Shoulder and Off Peak as well as Demand and much more.
If you are taking some call volume you may enjoy our integrated Payment IVR which enables customers to pay their bill over the phone with out the cost and time of talking to one of your operators.
Merchant facilties enable your customers to pay on the phone, on line, at the local post office or service station or even pay automatically. We accept Braintree, Paypal, Ezi Debit, Secure Pay and many more
Some of your customers still want paper bills, with Utilibill you can choose to either send the bills automatically by email and/or send them to a local print house to generate the bill insert into envelopes and send
Everyone needs APIs these days to enable the automation between disparate systems. We have over 500pages of documented APIs with working examples to assist you